Refund Policy

Returns & Exchanges

You can return your order within 14 days of receipt.
We will ensure that the purchase amount is refunded to your bank account within five business days after receiving your return shipment.


Easy returns in three simple steps.

Step 1: Fill in the return form

Download the [return form] and complete it in full.


Step 2: Send your order

Send the items together with the completed return form to the return address stated on the form.
Make sure the package is provided with a track & trace code.
As the sender, you are responsible for the shipment — we want to avoid any misunderstandings.


Step 3: Receive your refund

Once we have received your package, we will ensure the refund is transferred to your bank account within five business days.